Keep customers informed automatically.
Manager.io Customer Alerts sends customer-specific Email and Nigeria SMS notifications when supported transactions are created—without asking staff to send every message manually.
14-day trial · 100 Emails · 3 Nigeria SMS segments for Nigerian businesses
Alerts for the customer events that matter.
Choose which supported Manager.io events should generate notifications and whether each event uses Email, SMS, or both.
Sales Invoice Created
Notify customers when a new invoice is created, including relevant amount and balance information.
Receipt Created
Confirm receipts automatically so customers receive timely acknowledgement of money received.
Payment Created
Send a customer notification when a supported payment transaction is created.
Credit Note Created
Inform customers when a credit note is issued and show the relevant credit amount.
Journal Entry Created
Use customer alerts for supported journal transactions where customer notification is appropriate.
Balance Reminder
Schedule customer balance reminders based on current Accounts Receivable balances and your minimum threshold.
Respect notification preferences.
Business rules and customer-level settings work together.
- Customer Alerts Mobile stores the SMS destination.
- SMS Alerts controls whether that customer can receive SMS.
- Email Alerts controls whether that customer can receive Email.
- The customer's normal Manager.io Email address is used for Email delivery.
Historical records are protected
During setup, Customer Alerts records the existing transaction history for supported detectors. Only genuinely new transactions created after the baseline can generate “created” notifications.
Annual access that matches how businesses budget.
- 365 days of access
- 5,000 included Emails
- 100 Nigeria SMS segments for NG tenants
- Purchased top-up credits carry forward
25,000 Email credits
Purchased Email credits carry forward and are available alongside an active annual subscription.
1,000 SMS segments
Purchased Nigeria SMS segments carry forward and are available alongside an active annual subscription.
Ready to connect a Manager.io business?
Use the Manager.io Customer Alerts Custom Button for first-time connection or reconnection, then manage all connected businesses from one Customer Portal account.